Refund Policy

The following refund rules apply to all RadVall Skills training programs including the Weekend Bootcamp and 4-Day Workshop:

• 48+ hours before first session: Full refund will be processed — no questions asked
• Less than 48 hours before first session: No refund will be applicable as seat allocation and preparation have already been completed

• Once you have attended the first session, no refund will be issued under any circumstances
• If you miss a session due to personal reasons, no refund or credit will be provided; however, a session recording may be shared at our discretion
• If you are unable to attend due to a medical emergency, please contact us — we will try to accommodate you in the next available batch

The following refund rules apply to all RadVall Develop services including Business Websites, Landing Pages, and E-Commerce Stores:

• A non-refundable advance payment (typically 30–50% of the total project cost) is required before any work begins
• If you cancel the project after paying the advance but before any work has started, the advance amount will not be refunded
• If RadVall Group is unable to start the project within the agreed timeline, the full advance will be refunded

• No refund will be issued once development work has commenced
• Remaining balance is due upon project completion and your final approval
• If you are dissatisfied with the delivered work, we offer up to 2 rounds of revisions at no extra cost within the agreed scope
• Disputes regarding deliverables will be resolved through mutual discussion and good faith

Refunds will not be issued in the following situations:

• You have attended one or more training sessions
• You did not attend sessions due to personal reasons, poor internet connection, or device issues
• You changed your mind after the 48-hour cancellation window has passed
• The advance payment for any website development project has been paid
• Website development work has already commenced
• You provided incorrect or incomplete information during enrollment or project briefing
• You violated our Terms & Conditions

In the rare event that RadVall Group cancels or postpones a training session or batch:

• You will be informed at least 24 hours in advance via WhatsApp or email
• The session will be rescheduled to the next available date at no extra cost
• If you are unable to attend the rescheduled session, a full refund will be processed
• In case of technical failures on our end (platform outage, connectivity issues), the session will be repeated or rescheduled

If your payment fails but your bank account has been debited:

• The amount will be automatically refunded to your original payment source by your bank within 5–7 business days
• This is handled entirely by Razorpay and your bank — RadVall Group does not hold these funds
• If the refund does not reflect after 7 business days, please contact your bank first, then reach out to us with your transaction reference number

To initiate an eligible refund request, follow these steps:

• Step 1: Contact us via WhatsApp at +91 80581 54254 or email at info@radvallgroup.com
• Step 2: Mention your full name, enrolled course or service, payment date, and reason for refund request
• Step 3: Share your payment transaction ID or screenshot as proof of payment
• Step 4: Our team will review your request within 2 business days and respond accordingly
• Step 5: If approved, the refund will be processed to your original payment method

Once a refund is approved by RadVall Group:

• UPI / Net Banking: 3–5 business days
• Debit Card: 5–7 business days
• Credit Card: 7–10 business days (may reflect in next billing cycle)
• Failed transaction auto-refund: 5–7 business days (processed by bank)

Refund timelines are subject to your bank's processing times and are outside RadVall Group's control once initiated.

For any refund-related queries or requests: